Questions and Answers

Dear Friends, questions below are most asked we selected from Chat box, if they are not able to solve your doubts please click [Chat with Us] on page to talk with us, we will answer you in 12 hours.


Q. How can I pay? is it safe?

A. At Checkout, we accept all Major Credit Cards: Visa, Mastercard, Discover, American Express, Google and Apple pay. You don’t need concern about the payment all purchases here are safe and secure. Every day we have multiple abandoned orders are blocked by our security system due to fraud suspicious, if your payment is not able to be processed, please contact us by

Also all of your information is secure, we may send you emails for promotions, coupon code or new arrivals. you can block our mails if it is too much for you.


Q. How is the cost of shipping and How many days the shipping will take?

A. We ship to word-wide free. take USA to example usually it takes 3 to 15 days because we have some items stocked at US warehouse, and there are few cases will take longer because they looks like real thing and got inspection on the way, if you are not receive item in 40 days please contact us for refunding

Once the order is placed it takes 48 hours in maximum for processing to the shipper, and you will be informed the tracking number immediately. 


Q. If my order is stopped and inspected , or taxed, what should I do?

A. We are going to be informed earlier than you once it happens, and we will run the clearance process and make sure that the item arrives to you without any trouble and extra charge.

Q. Where are you located?

A. Most of our team are from Shenzhen city,  China, and few supports we have in USA.